![]() It will be on the right-hand side near the current date and time. But you can give that adjustment a try and see if it helps. Double click the yellow shield icon for Symantec Endpoint Protection on the Windows taskbar. You might still have issues with the above, since it would be trying to open the application as root and not as the current user. Open -ja "/Applications/Symantec Endpoint Protection.app" If that's the case then you have to get more explicit and tell it exactly what you want to open. The problem with using just the name of the app is that it seems it's seeing an older version or something that is in the trash. I would maybe expand a bit on the script they sent you by having it target the application that might be in the main Applications folder. Are these upgrades to Symantec or new installations? I don't use it and have only minimal experience with it, but if it's upgrading the application their installer may be putting the old version in the Trash before it drops the new one in place. How is the app ending up in the user's Trash I wonder? At least that's what the computer seems to think is going on. How can we adjust the script to open Symantec afterwards without errors? OR Script result: The application /Users/XXX/.Trash/Symantec Endpoint Protection.app cannot be opened because it is in the Trash. However, in the logs the client sometimes can't find the Symantec to open and comes with this "errors": Script result: The application /Users/XXX/.Trash/Symantec Endpoint Protection.app cannot be opened for an unexpected reason, error=Error Domain=NSOSStatusErrorDomain Code=-10660 "kLSAppInTrashErr: The app cannot be run when inside a Trash folder" UserInfo= We install the pkg within a policy as a package and run the script afterwards: Installer -pkg /path/to/SEPRemote.pkg -target / ![]() They added a script that we use, but it isn't working every time. Symantec has a fix/workaround for this, just open the application and it will clear it. ![]() We are installing SEP on our Macs and we recently started getting these notifications at the bottom right corner and it says "YOU ARE AT RISK - FINISH SETUP".
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